TPINews Archives - TPI

TPI introduces APEX: 100% commission on ALL bookings!


For the very first time, TPI will pay Advisors 100% of the commission on each and every booking. The new Apex program will be in addition to the current membership offerings at TPI.


TPI’s Apex program is the most profitable in the industry. It allows Advisors to earn 100% commission and therefore maximize their earning potential. TPI is the only Canadian host agency that gives its Advisors the freedom and flexibility to manage their business and get paid 100% commission for all their bookings regardless of the supplier partner they choose to work with.


“At TPI, our Advisors are at the forefront of every decision we make. With our new Apex program, Advisors will be able to earn 100% commissions, 100% of the time”, said Zeina Gedeon, CEO TPI. “This program will allow our existing Advisors and new to TPI Advisors to drive their career to unparalleled heights with the highest split level in the Canadian travel industry. For more than 25 years, TPI has led the way in the host agency segment and we continue to innovate and meet the needs of Advisors. We want to ensure that now more than ever, Travel Advisors can earn 100% on all their bookings, all while being backed by a resilient Canadian owned and operated host agency that has their back every step of the way”, added Gedeon.


For more information on TPI’s new Apex program, call 1866 627 212 or email


Posted in Pax News on July 6, 2020

Posted in Travel Week on July 7, 2020

Posted in Open Jaw on July 9, 2020

How to Sell More Domestic Travel – Colton Chia, Director of Partnerships

As Canadians are still under a non-essential travel ban, dealing with limited options for international flights and clients who are craving getaways, Colton Chia, Director of Partnerships at TPI, says it’s wise for travel advisors to focus on selling Canada.

“Typically, advisors don’t focus on close-to-home vacation planning, but there is a great opportunity here to grow your client base while delivering exceptional Canadian vacations, if you can work with a new or existing client to plan a staycation, you remain top of mind and a great way to secure future business,” Chia tells Travel Courier. “We have a dedicated team working closely with our supplier partners on a strategy to gather promote North American products for our advisors. All of the consumer-facing marketing initiatives that we deploy for our advisors are focusing on inspiration and staycation content to showcase North American products.”

In order to help facilitate growth within the domestic landscape, TPI created an exclusive website for its advisors showcasing a list of travel partners that service the Canadian travel market, as well as a list of all Virtuoso hotel partners.

“Become a local expert and let people know that you are an expert,” he stresses. “By getting to know the ins and outs of the key travel spots in your province and areas across the country, you become the go-to expert. Canadians want a change of scenery, even if that is just for the weekend, they may not think that you can help them plan a Canadian vacation, so you need to ensure you get the word out that you can assist and showcase your knowledge and ask for the business. TPI ” has suggested treating this time as an investment in your future business by growing your database and securing some income during a time where we have limited options for immediate travel sales.”

One thing that this pandemic has brought forward, even more, he says, is the importance of working with a travel advisor.

“The best thing travel advisors can do right now is to communicate with their clients,” he adds. “Keeping open communication with their clients and keeping them updated with all the latest information is of the utmost importance to build their trust.


Posted Travel Courier on June, 18, 220

We are seeing a very positive outlook for our 2021 and 2022 bookings

TORONTO — Just because travel has effectively come to a halt, doesn’t mean travel retailers aren’t busy. Quite the opposite, in fact. Just ask TPI’s CEO, Zeina Gedeon.

TPI is working hard keeping its members updated on the health and safety protocols developed by various suppliers. “The intent is to educate our Advisors on the new protocols so when the business opens up, they are ready and prepared for questions they may receive from their clients and have the resources available at their fingertips to help close those sales. Our next phase after health and safety protocols will focus on supplier product training,” says Gedeon.

In keeping with the trend to domestic travel amid the pandemic, TPI has also created an exclusive website for its Advisors to showcase a list of travel partners that service the Canadian travel market, as well as a list of all Virtuoso hotel partners.

“We have a dedicated team working closely with our supplier partners on a strategy to gather promote North American products for our Advisors,” notes Gedeon.

One thing has slowed down, and it’s a positive sign that it has. Since the beginning of the COVID-19 crisis TPI has been hosting town hall meetings for its Advisors. In those first chaotic weeks the host agency started with town halls twice a day. Now that the immediate crisis has passed for cancellations and issues, says Gedeon, TPI has scaled back the town halls to three times a week.

Several guest speakers, from mental health experts to motivational speakers, have taken part in the town halls, adding to the value of the initiative for TPI Advisors. “Just recently we did a motivational session with Patrick Sweeney who is the ‘Fear Guru’ and author of the best-selling book ‘Fear is Fuel’,” says Gedeon.

And how are sales amid these unprecedented circumstances? “We are seeing a very positive outlook for our 2021 and 2022 bookings which assures us that travel will bounce back with a vengeance. When the border restrictions are lifted, clients will be ready to travel,” she says.

Posted in TravelWeek on June 17, 2020

TPI Maintains Commission Levels & Extends Recognition Program

Travel Professional International (TPI) has announced it will maintain the same commission levels and extend the Velocity Program benefits for their advisors for the fiscal year 2021 & 2022.

“Our advisors are leaning on us for support and stability, and we want to ensure that we provide them with all the assurance needed for them to continue to build their business,” said Zeina Gedeon, CEO, TPI.

TPI CEO Zeina Gedeon (left) with some members of the TPI team at the network’s 2019 “Level Up” Conference.

Last year “was the best fiscal year growth TPI has seen,” Gedeon adds, “and we will be honouring all of the commission splits and recognition reward benefits based on our best year so far, which we are very proud of and proud of all the hard work of our advisors.  We are a family, and we are in all together.”

The Velocity Program is TPI’s loyalty & recognition program that pays back $298,000 annually to its advisors, said the network in a statement.

“The program showcases the results of our advisors’ hard work in building their business, and TPI is committed to continuing to recognize all their efforts,” said TPI in a press release.

Some of the extension’s key highlights for TPI advisors are:  

  • Maintaining their same commission level splits for FY21 & FY22.
  • Maintaining their monthly support fee discounts for FY21 & FY22.
  • Maintaining their annual fee discounts for FY21 & FY22.
  • Maintaining and continuing their same recognition level for FY21 & FY22.

Posted in OpenJaw on May 28, 2020

“We are working together to get through these unprecedented times”: TPI’s Gedeon


TORONTO — These are unprecedented times in the travel industry and many travel advisors are seeing the value of being a part of a supportive host agency, says TPI CEO Zeina Gedeon.

Not only are agents dealing with unheard-of volumes of cancellations and rebookings, they’re also deeply concerned about forward bookings and the future of their business.

Gedeon says she has a number of points travel agents should consider when choosing a host agency that’s right for them.

Advisor Support 

“TPI is known for Advisor support in the industry. We have the highest support staff to the Advisor ratio in the industry. TPI is providing their highest level of ongoing support to our Advisors with having an internal COVID-19 team during these unprecedented times.”

Gedeon says TPI has created a one-stop COVID-19 page, so TPI Advisors have all the latest information at their fingertips. TPI Advisors also have a long list of communication resources made available to them by their head office team to assist them during these challenging times. Daily town hall calls are hosted to answer Advisors’ questions regarding supplier policies, insurance and daily COVID-19 government updates. Advisors have access to up to date information on supplier policies on their learning management system along with communication client templates that have been uploaded on the TPI COVID-19 portal.

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“Keeping open communication between TPI head office, our Advisors and our supplier partners are a vital part of TPI’s crisis management plan to help their Advisors to keep up to date with the changes as it continued to unfold,” says Gedeon.


Building Advisor Confidence 

A crisis is bound to bring some stress along with it, notes Gedeon. Amid the COVID-19 crisis, Advisors are facing cancellations and numerous travel changes. “TPI continues to support its Advisors and instill confidence in how they are handling this ongoing situation. TPI is inviting motivational guest speakers on their daily town halls to talk about how Advisors can use this downtime to educate themselves to grow their business knowledge. TPI is also working with our supplier partners to continue to train and support our Advisors, so they are confident and ready for when the dust settles, and there’s a pent-up demand for travel.”


Stress Management

Says Gedeon: “Our Travel Advisors are proud and confident independent business owners. However, at times, the stress of this industry gets to be uncontrollable, and having a supportive team to lean on is invaluable. Joining a host agency is one of the best things you can do as an independent travel Advisor. At TPI, we have built a family-like community that helps our Advisors to thrive and provide a stress relief outlet.”

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She adds: “We have a private Facebook group called ‘TPI Insider.’ TPI Insider was set up almost three years ago with the prime purpose of enhancing our community engagement from all our Advisors. It is the perfect platform where our Advisors can express their concerns and ask questions within a supportive community who understand each other and are sympathetic towards the situation while also providing them with answers to their questions.”


We are a Family”

“At TPI, we are a family, and we support and help each other at every step of the way,” says Gedeon. “You are in business for yourself and not by yourself when you are a part of TPI. We are sure that together we will recover from these challenging times. We are working together to get through these unprecedented times, just like a family. Call us at 1-866-627-2122 or email us at”

Posted in Travel Week on April 9, 2020

VIDEO: “…We will overcome:” TPI addresses COVID-19 pandemic

The team at Travel Professionals International (TPI) is showing its support for the travel industry amid the COVID-19 pandemic.

In a video released exclusively to PAX, CEO of TPI Zeina Gedeon says “we are in it together.”

“Time and time again we have proven how resilient our industry is,” Gedeon says, noting travel’s ongoing ability to overcome challenges, from SARS to earthquakes to hurricanes to fires.

The video then goes on to feature words of encouragement from TPI advisors Ashley Doell, Carl Henderson and Christopher Lucas.

“We will adapt, we will rebuild, and we will overcome,” Gedeon says.

Watch TPI’s complete video below. 

Posted in Pax News on April 6, 2020