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TPI Regionals wrap up for 2019; more than 50 events already for 2020

TORONTO — Travel Professionals International’s cross-country Regional meetings, wrapping up this week, drew more than 275 TPI Advisors.

Also attending the meetings were TPI’s adventure travel and FIT specialist supplier partners. Advisors were given exclusive training to help them expand their business and reach new clients through different and unique product offerings. The events also featured key networking opportunities.

“Regional meetings are so important to our Advisors. The focused learning sessions allow unique advantages to learn from our preferred partners and being alongside their peers,” said Caroline Hay, National Director of Sales, TPI.

“These opportunities are a great way for Advisors to mingle with their fellow Advisors while gaining useful knowledge and experience to help build their own business. One of the struggles of an independent Advisor is not having the opportunity to network and meet other Advisors, we ensure that we provide a forum for this to happen on a continuous basis throughout the year.”

The exclusive training and networking opportunities are an essential part of TPI’s continuous support to their Advisors, added Hay.

“I enjoy being able to connect with my fellow Advisors, but I love being able to connect with the head office team. I appreciate them taking the time to come visit us,” said Joanne Laurie, TPI Advisor. “Having that face to face interaction is so very important. Not everyone can attend the conference or bigger city events, so we need regional meetings across the country to keep us all feeling part of the family.”

Tracy Hamilton, TPI Advisor, added: “TPI does an outstanding job of sharing information with advisors. There is something that can never compare to a face-to-face event. Being from a smaller centre, the Regional Meetings are a great chance to have more personal contact with the head office team. They are also a great opportunity to learn from other advisors in the region and to see more suppliers.”

Hay says that TPI already has more than 50 exclusive networking and training events on the schedule for 2020.

Published by TravelWeek on September, 26th, 2019

TPI celebrates 25th anniversary with “best year ever”

TORONTO — Travel Professionals International (TPI) marked its 25th anniversary last night by extending gratitude to its supplier partners for years of support. There was a lot to celebrate as TPI wrapped up what it says is the most successful year in its history.

“The trust we have in each other and the trust of our advisors and clients is very important to great supplier partnerships. You all play a crucial role in building this trust through the exceptional support and experiences you deliver our network of travel agents,” said Colton Chia, TPI’s Director of Partnerships.

He added that in 1994 TPI began to give travel agents the opportunity to be their own boss. TPI established itself as a host agency aimed at uniting agents so they could benefit from group buying power. TPI now has more than 900 agents in its network and over 35 staff, offering agents support in sales, marketing, technology and more.

“We’ve just wrapped up our 25th year which has been the most successful year in the company’s history in terms of sales growth, top-line revenue and recruitment,” continued Chia. “We want to extend a big thank you to all of our partners and agents alike.”

Looking ahead TPI plans to focus on more targeted sales, marketing and professional development efforts. Technology and data will continue to be important as they find ways to drive increased sales.

Also for 2020, early bookings will be important as they anticipate softened demand as a result of the U.S. election.

“On behalf of the entire TPI Team, thank you for everything that you do to support us and for taking the time to join us this evening. We look forward to a great year ahead together,” said Chia.


Published by TravelWeek on August 30, 2019

TPI advisors win big at Global PRO Awards

TORONTO — TPI agents from Canada took home big wins at Palace Resorts’ annual Global PRO Awards in Los Cabos.

Of the nine Canadian agents present at the awards, Travel Professionals International (TPI) was honoured to have two of its top-producing advisors recognized for a successful year of business.

TPI Advisor Kelly Klassen received the Gold Crown Award for the second year in a row. “Thank you to all of my clients who trust me with your vacation plans,” she said, “I could not have done this without you.”

Chris Lucas and Kelly Klassen

Chris Lucas and Kelly Klassen

TPI Advisor Chris Lucas, who was presented with the Most Consistent Agent Award, said the win came as a pleasant surprise. “However, it was definitely a great feeling to be honoured like that in a room full of so many successful agents/agencies at such an incredible event. The LATravel Group team and I are obviously extremely grateful for the appreciation that Palace has shown us and look forward to continuing the fantastic relationship we have built with them over the years.”

On what it meant to have its advisors be acknowledged for their hard work, TPI’s CEO, Zeina Gedeon, said: “I could not be prouder of our amazing advisors and all of the sincerity they put towards making their clients’ travel dreams come true. It is amazing to see the travel industry recognizing them for their achievement, and we will always be by their side to support and help them grow their businesses.”

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TPI Advisor Wins 3rd Place For The 2019 Virtuoso Photo Contest

“Wild Orangutan Getting Fruit” by Kelly Krill

Travel Professionals International (TPI) Advisor, Kelly Krill was awarded 3rdplace for the 2019 Virtuoso Photo Contest at Virtuoso Travel Week in Las Vegas. The contest recognizes unique travel photos submitted by their national community of travel advisors across North America.

“I’m honoured to have that photo place in the Virtuoso Travel Photo contest,” says Krill, independent owner of the TPI-affiliated KLK Travel, “and to be able to share my special moment with others as it hangs in the Bellagio gallery at Virtuoso Travel Week!”

Krill’s photo was taken while on a Silversea Expedition cruise last September in Sumatra. Krill went on a 3 am trek along the mountain for 5km, until she rounded a corner and found a mother and baby orangutan hanging out in a tree. Two kilometres later, she saw a large male orangutan walk on a tree branch to collect fruit. This was the image captured and shared in the Virtuoso Photo Contest.

TPI says it’s proud to have one of their own advisors awarded for capturing the special moment, titled “Wild Orangutan Getting Fruit.”

Published  August 20th, 2019 on Open Jaw

TPI among Virtuoso’s top winners at annual Travel Week TPI Kicks Off 2019 Virtuoso Travel Week with a Bang!

LAS VEGAS — Virtuoso’s top members were honoured at its 31st annual Virtuoso Travel Week in Las Vegas, where over 3,000 of travel’s biggest names took part in week-long celebrations.

Taking place from Aug. 10-16 at Bellagio Resort & Casino, ARIA Resort & Casino and Vdara Hotel & Spa, the event was hosted by Virtuoso Chairman and CEO Matthew D. Upchurch, Senior Vice President of Marketing Terrie Hansen, and Senior Vice President of Global Member Partnerships David Kolner.

To determine this year’s winners, partners were asked to vote for agencies and advisors, after which travel agency members selected the victorious partners. Thousands of votes were cast, showing a high level of engagement.

“I’m always impressed and inspired by how our members and partners constantly innovate to deliver unforgettable travel experiences to their clients,” said Upchurch. “It’s appropriate that we honour our most remarkable Virtuosos on the final night of our annual ‘family reunion’, when we’ve celebrated an incredible week of forging human connections.”

Among this year’s winners is Travel Professionals International (TPI), which was awarded coveted 2019 Top Air Year-Over-Year Percentage Growth – Member Agency. According to Colton Chia, Director of Partnerships who accepted the award, the honour is especially significant as only a small fraction of the network’s 20,000 advisors and 1,000-plus travel agency members are recognized at Virtuoso Travel Week.

“We are thrilled to be recognized by Virtuoso for our advisors’ increase in air production,” said Chia. “Virtuoso Air is an important addition to our direct contracts, providing leading commission levels for growing markets.”

David Kolner, senior vice president, Global Member Partnerships at Virtuoso, added: “This network is always working to ensure the client experience is elevated to the next level, and Virtuoso members such as TPI deserve credit for their efforts in ensuring this happens.”

TPI advisor Kelly Krill also took home 3rd place in the Virtuoso Travel Photo Contest for her image, ‘Wild Orangutan Getting Fruit’. Her photo was featured in the Virtuoso gallery at the Bellagio throughout the week.

Published on Travel Week News on August 16, 2019

TPI celebrates 25th anniversary with double-digit growth

Travel Professionals International (TPI) has recognized double-digit growth in sales, commission, and membership as they move into their 26th year of business.

READ MORE: VIDEO: Behind the scenes with TPI for May’s PAX magazine

August 1 marked the new fiscal year for TPI, and the company reports a banner year as they wrap up their 25th year in business.

“Twenty-five years ago, I started this journey to create a place for entrepreneur minded advisors to call home and provide them with the support and technology to help them become more successful,” said Morris Chia, executive chairman of TPI. “I am pleased to announce that we have experienced a record-breaking double-digit increase this past fiscal in various segments of our business with a particular growth emphasis on FIT bookings. All forward booking indicators also point towards another solid season ahead. I applaud all the efforts of our TPI Advisors and thank them for all their hard work and passion that they bring to their business. As we move into our twenty-sixth year in business, TPI will continue to focus on what is mostly relevant for our advisors – to be more efficient, and to increase their earnings.”

A new chapter

As TPI moves into their new fiscal year, they will continue to forge ahead with programs that allow their advisor’s business to thrive.

With the help of their skilled and dedicated head office team, they are confident that the year ahead will be even more successful than the last. Keep your eye on TPI this year, there will be some incredible opportunities for advisors ahead!

“2019 was a turn-around year for TPI, after 25 years in the business we needed to reinvent the company, to make sure we are fully supporting our advisors,” said Zeina Gedeon, CEO, TPI. “We will continue to keep our advisors at the forefront for everything we implement, all decisions are made by our advisors for our advisors. Each execution is carefully matched with the thought of how this would enrich our advisor’s business. To ensure we see continued growth, the key is to focus not only on innovation but synergy and communication with our advisors.”

Published in PAX News on August 7th, 2019

Why Book With a TPI Advisor?

Have you ever checked into a hotel and had your favourite bowl of candy waiting for you in your room or sat down for dinner and had the waiter already know that you are allergic to the peanut sauce? If the answer is no then you probably don’t book your trips with a travel agent. Many people are beginning to think that with the ever-expanding internet, travel agents are going to be phased out, but they are wrong.


Yes, we are seeing more booking platforms online which are available to assist travellers with their reservations, but where we see the negative in this is the personalization and extra touches that a website can not offer. With a travel agent, you have access to a real person available just for you and who has real relationships with suppliers around the world. These relationships can lead to early check-ins, special treatments, and even unexpected lower rates.


Book with your TPI Advisor and truly experience personalization at its finest. We have access to exclusive amenities, upgrades, and unique experiences from our trusted preferred partners. Being a part of the exclusive network of Virtuoso, this allows us to be experts in connecting you with the perfect itinerary while providing the best value for your money and time. We understand that time is the most important thing for our clients, and to have you trust us with this important commodity is what pushes us to go the extra mile to create the most memorable trips for you.


Next time you are thinking of booking that weekend getaway or bucket list trip, remember how much value booking with your TPI Advisor would add to your experience.


Contact us to book your next trip.

TPI Celebrates Top Advisors’ Success at Velocity Trip in NYC


TORONTO, CANADA – Travel Professionals International (TPI), a Top 10 Canadian Virtuoso Agency and Canada’s leading network of independent travel advisors, hosts Velocity Trip in New York City.


TPI’s Velocity Program provides rewards and benefits to recognize the individual advisor’s success. Some of the tier-based benefits include higher commission levels, travel dollars, priority service queues and TPI’s Advisor Vacation Relief program, which provides professional service and support for their clients while on vacation.


The 2019 TPI Velocity Trip took place in New York City, for a stay complete with all of the essential activities. Highlights of the itinerary included hosted visits to the Intercontinental New York Times Square and New York Riu Hotels, the Jersey Boys Musical, and a walking tour with Urban Adventures.


Colton Chia, Director of Partnerships for TPI who hosted the trip said “The Velocity trip is a great forum to spend one on one time with our advisors while allowing fellow advisors to learn from one another. This strong peer-to-peer networking dynamic is one of the many great elements that define the TPI family culture”


Tommy Ryder, Regional Head of Sales – North America, Bedsonline who also joined the trip, commented on the strong partnership between the two companies: “Bedsonline was delighted to host the TPI Velocity advisors in New York City. We value our partnership with TPI and these initiatives allow us to help the travel advisors grow their business”

TPI Advisor Takes Home ACTA Award

TORONTO, CANADA – Travel Professionals International (TPI), a Top 10 Canadian Virtuoso Agency and Canada’s leading network of independent travel advisors, salutes one of their own for achieving top results!


The Association of Canadian Travel Agents (ACTA) awarded its annual Travel Agency Leadership Awards at Travel Market Place in Toronto on Wednesday. The honours, which are given in partnership with Air Canada, recognize individuals who have made a significant impact on the Canadian travel industry as a whole. TPI Advisor Corry Ticknor was the recipient of the Maguire-Wamsley award. This award is given to the agent who achieves the overall highest combined grade on the CTM designation process that consists of an exam, 2 written case studies, performance assessment and phone interview with ACTA.


“After 21 years of work and personal travel-related experience in this incredible industry, I truly believe in professional development and I encourage others to do the same. Anyone can become a Travel Advisor, but we should all strive to take it to the next level by investing in our careers, ourselves and our industry. Being able to say I’m a Certified Travel Consultant and Certified Travel Manager has helped me establish credibility with my clients and the local community. I take great pride in my accomplishments and so pleased to be recognized with the Maguire-Wamsley award.” Said Corry Ticknor of Gotta Go Travel TPI.


“At TPI we put a focus and emphasis on continued education, over 40% of our TPI Advisor have achieved their professional designation with ACTA. and many other advisors in the process of taking their exams said Zeina Gedeon, CEO of TPI.  “We are all so proud of Corry, last year was a year filled with growth for her with the expansion to a storefront agency, she goes above and beyond in all she does and her commitment to continued professional development is commendable. We salute her achievements!”

First TPI Graduates of Virtuoso Wanderlist Program, Future Proof Their Business!

Toronto – Travel Professionals International (TPI) a Virtuoso member, announces that 3 TPI advisors have graduated from the inaugural class of the Virtuoso Wanderlist Certification. Wanderlist is an exclusive offering from Virtuoso and is a groundbreaking consumer travel planning experience that marries technology with the human touch, encompassing a custom-designed platform and extensive advisor training. Through the curation of custom travel portfolios, Wanderlist allows advisors to manage their clients’ future travel proactively based on detailed input from clients themselves versus reactively planning one trip at a time. Building on the model of the financial advisor, Wanderlist encourages the client to have greater input into their future travels, while positioning the advisor as a travel planning superstar.


TPI advisors Dawn Cove, Diane Cook and Natalia Weidner have completed extensive training sessions to achieve their Wanderlist certification and join an elite list of 150 certified Wanderlist Advisors globally.


Caroline Hay, Director of Marketing & Sales Engagement with TPI says, “As a Virtuoso Member Agency, TPI advisors have access to the full suite of Virtuoso tools. The introduction of the Wanderlist program takes the opportunity for growth to a new level. Advisors can now work to secure a holistic view of their client’s travel plans. Vacation time is so valuable, and leisure time is a non-renewable asset, by engaging in this program, TPI Wanderlist Graduates help their client secure a long term personalized travel plan, that is purposeful and customized.”