TERMS AND CONDITIONS

Leading Edge Travel acts only in the capacity as an agent for the transportation companies including air, sea, land, hotels, or other forms of accommodation, restaurants, places of entertainment and other such services when reserved for its customers and as outlined in your personal itinerary. In the event Leading Edge Travel offering or selling a tour, cruise, package holiday reserved with a tour operator, Leading Edge Travel acts only as agent for the tour operator. The tour operator will have made all arrangements with the suppliers of various travel services relating to your itinerary.

 

LIABILITY:

Leading Edge Travel shall not be responsible or liable to its customer for any claims, loss or damages, or expenses arising out of injury, whether physical or mental, accidental, death or delay or inconvenience to the customer or any other person, or damage to luggage or other personal property from any cause whatsoever. To the best of Leading Edge Travel knowledge and information, the description and information provided about the various services set out in the itinerary are accurate. However, Leading Edge Travel shall not be liable to the customer if any of the services provided by the suppliers do not conform to such descriptions, living standards and practices at the destination and the standards and conditions there with respect to the provision of utilities, services and accommodation may differ from those found in Canada.

 

TRAVEL SERVICE

All arrangements are subject to the terms and conditions imposed by the transportation companies, hotels or other forms of accommodation, restaurants, places of entertainment, the tour operator and other such travel services, if any, and accordingly maybe subject to charges and/or restrictions for any changes or cancellation. Please read the terms and conditions which accompany all your travel documents. We will provide you with printed material (supplier brochure) when such material is available to us and explain all that is related to the services purchased. These suppliers are independent third parties over which we exercise no direct control. Refunds, in whole or in part, for unused travel services are subject to such terms and conditions imposed by such suppliers. Leading Edge Travel shall only be responsible for refunding the net amount which is recovered from the appropriate travel service supplier less amounts expended to provide alternate services and other related expenses. The purchaser understands they may be required to provide their credit card information to the supplier directly to confirm the reservation. If the charge is processed by the supplier, then the name of such supplier will appear on the credit card statement. All costs including fares, taxes, and surcharges are subject to change without notice until full payment is received by Leading Edge Travel Price increases are permitted unless booking is paid in full. If the total price of the travel service is increased and the cumulative increase, except any increase resulting from an increase in retail sales tax or federal goods and services tax, is more than 7 per cent, you have the right to cancel the contract and obtain a full refund (Tico-Ontario).

FEES

Your Receipt/Invoice may include charges from Leading Edge Travel for administration fees which are nonrefundable. Additional fees and/or restrictions may apply to reservation changes and/or cancellations.

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The Mayan Connection is an independent owner, affiliated with TPI.