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Client Feedback Scores

As part of working with Tahiti by Carl, all clients are encouraged upon their return to complete a standard survey for feedback. This I can use for any future improvements and also to pass along to any of my suppliers and hoteliers. I am very proud to show my average scores here on the following questions of the survey:

Overall Satisfaction – 5/5

Ease of Booking – 4.9/5

Quality of Documents – 5/5

Knowledge and Expertise – 5/5

Would you recommend Carl – 100% have said yes

 

Client Testimonials

Carl has done an incredible job of guiding us through planning our first trip to Tahiti. His recommendations and advice and insights were simply outstanding. He spent a great deal of time getting to know us and our travel preferences and style and then put together what is truly our “Tahitian Dream” … from the perfect islands (Tahiti, Moorea, Taha’a and BoraBora), the perfect resorts, flights, transportation and transfers and all our excursions! We just can’t wait until September! Thank you so much Carl – you’re awesome!

Sandra & Joe – Tahiti Anniversary

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HI, This is Robin. My husband and Carl planned our bucket list vacation for over a year before we actually traveled. Carl was great! It truly was a stress free vacation. We landed in Tahiti then flew to Moorea. From Moorea we traveled to Bora Bora and lastly Tahaa. Each stop was more beautiful than the next. It was the best ‘first time there’ vacation I’ve experienced. When we had a question or concern, we emailed Carl who got back with us within a couple of hours (time difference and all). This was a blow out vacation, tours, dining, and activities booked each step of the way. Great execution. I highly recommend Carl. As a matter of fact, I have and a coworker of mine has planned her destination wedding through Carl!!!

Robin & Don – Tahiti Birthday & Dream Trip

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I couldn’t have imagined a better travel agent than Carl Henderson. He is so knowledgeable about Tahiti and all it has to offer. He provided some great recommendations for us based on our interests. He even suggested which side of the plane to sit on so you get a great view of the islands as you’re landing. I wouldn’t hesitate for a second to refer anyone I know to Carl. There is NO WAY we could have booked the trip we had on our own.

Shawn & Janet – Tahiti Honeymoon

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Our vacation to French Polynesia was a once in a lifetime experience. Carl was very informative and helpful in all aspects of the planning process. He guides you through basic decisions from which islands to visit to how much time to spend on each island to which resorts to visit. He provides very detailed information about each island and resort. The selection of tours that he offers are excellent. Carl provided updates and stayed in touch up until the time of departure. French Polynesia is beautiful to visit. The people are very friendly and funny. The snorkeling is fantastic. The food is very good. The resorts are amazing. Our vacation was relaxing and rejuvenating!
Thanks Carl for all of your help. You clearly matched our desires with your knowledge while helping us create our trip. We would highly recommend using Carl to book a vacation.

Richard & Maria – Tahiti Vacation

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We booked our wedding and honeymoon through Carl and could not recommend his services more to others. For a once in a lifetime trip you need a specialist who can match the destination. Carl was this man. His personalised service, knowledge and help with us to build out our perfect trip was unmatched. He exceeded our expectations from start to finish, offering to meet in person rather than on the phone, providing helpful tips and advice right up until we left, and greetings when we returned.

Justin & Chantal – Tahiti Wedding & Honeymoon

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We had the best honeymoon ever! Carl planned everything perfectly and gave us tips and recommendations that were very helpful. Very knowledgeable and easy to work with. Thank you so much Carl, we will definitely be back!

Caleb & Jennifer – Honeymoon

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value of using a travel agent advisorCarl, there are no words to describe our honeymoon! It was absolutely a once in a lifetime trip! To be honest, we didn’t go through your package much beforehand as we were so busy with the wedding etc. But I want to tell you that your package (which we read front to cover once we were there) was incredibly organized and detailed. Your ‘tips’ and recommendations proved to be invaluable. We can’t thank you enough for everything – we could never have planned this trip without you! You thought of every last detail and your restaurant recommendations were fantastic!

Overall, the trip was beyond what we could have imagined. We are already talking about which wedding anniversary we will go back for! 🙂 Thank you for everything Carl – I am so grateful that Aldo connected us! I would highly recommend you to anyone considering French Polynesia for a vacation destination.

Take care,

Dahlia & Ottavio – Honeymoon

Virtuoso Article on Dahlia and Ottavio – Click here

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Working with Carl to plan our honeymoon was a delight. When I first started contacted travel agents I was some what discouraged as they were very slow at responding or did not provide the info or quote I wanted. This was not so with Carl. I emailed Carl a general message asking for information and within 20 minutes he had called me personally. This was a very nice touch. Carl was extremely knowledgeable about Tahiti, Moorea and Bora Bora where we were planning on going and made very good recommendations which led to a better trip for us. Carl was always available to answer my calls or emails and was very personable and professional. We loved how Carl mailed out an information package about each of our destinations which included info on sightseeing, restaurants, etc. We also loved how Carl mailed us cute Tahiti luggage tags. It was these little touches that made our trip feel extra special and made us feel like valued customers not just another number like one can sometimes feel with bigger travel agencies. Our whole trip went off without a hitch and we truly believe this was due to Carl’s meticulous planning. Carl was also able to throw in lots of extras, like free room upgrades at check-in, canoe breakfast in Bora Bora and lots of wine and champagne in our rooms! We hope to be lucky enough to travel to French Polynesia again in the future and will for sure be booking through Carl when we do!!

– Denise and Drew – Honeymoon

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Carl was sharp on returning response to initial quote request, along with an attractive presentation and advice from his personal experience in the islands regarding the accommodation chosen and flight connections. It made him stand out among 5 others US travel agencies specialised in Tahiti vacations contacted for quotings! The “trick” is his personal approach to different needs and variations from one-size-fits- all policy of big travel agencies packages. He phoned hotels and requested certain rooms I wanted and also informed Tahitian airline about our delay with our connection in LA.

Dan & Camelia  – Anniversary Celebration

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Just a quick note to let you know that our trip was fabulous and to thank you again for arranging it all!!! The flights and resorts were excellent and the transfers in between everything worked amazingly smoothly. All of the arranged excursions also worked out really well. Tony swam with the sharks & sting rays but I stayed in the boat and filmed it all from above.

Anne and Tony – Vacation

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We couldn’t have been happier with our experience with Carl. He answered every random question we had and knew SO MUCH about everything in the islands that I wasn’t nervous about our trip at all. He made everything so easy and he was so polite. Our trip went so well….so above and beyond what we expected. We recommended Carl to multiple people while we were in the islands and we absolutely intend to use him for all our travels out of country in the future.

-Rebecca and Gerrard – Destination Wedding

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I could not have asked for more. Every detail was taken care. All we had to do was enjoy – and we did.  Carl prepared us for everything.
Mauruuru Roa,

Arlene and Tammy – Mother Daughter Birthday Vacation

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Again thanks so much, and we will always keep your business card in a safe place (just in case we win the lottery and decide to go back).  We do know a lot of people that travel and sometimes the best advertising is by word of mouth.  You don’t have to worry you will always be highly recommended.

Harry and Julie – Retirement trip/Daughter’s Wedding

Let's Talk

Phone (416) 972-9688

Email chenderson@tpi.ca

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Carl Henderson is an independent owner, affiliated with TPI.