Travel Professionals International2018 - Travel Professionals International

Caroline Hay – Promoted to Director of Sales for Ontario

PRESS RELEASE

FOR IMMEDIATE RELEASE

23 April 2018

Caroline Hay – Promoted to Director of Sales for Ontario

 

Travel Professional International (TPI), a Virtuoso member and Canada’s leading network of independent travel advisors and agencies,  announces the appointment of Caroline Hay as Director of Sales, Ontario.  Ms. Hay will report directly to Zeina Gedeon, Chief Executive Officer, and in this newly defined position, Caroline will be responsible for all sales channels while ensuring continued development and growth of our member-based business. As TPI continues to expand its presence in Ontario, Hay will be based in the Greater Toronto Area.

 

Ms. Hay has extensive travel industry sales and business development experience spanning over 24 years.   She has previously held roles with Expedia CruiseShipCenters, Princess Cruises and most recently with TPI in the Marketing department.  “I am pleased to announce Caroline Hay’s appointment to this key role of leading the sales initiatives in Ontario as we focus on maintaining a competitive advantage in the Ontario market while we expand our offering to our advisors network,” said Zeina Gedeon, Chief Executive Officer.  “Caroline’s proven talent, leadership skills and broad industry experience in sales, business development and marketing make her the right candidate for this role as we work with our advisors to create new business opportunities and continue to innovate.”

 

Caroline’s appointment is effective immediately.

 

Contact:

Email: chay@tpi.ca

Office:  647-689-3884 x711

Cell: 905-330-5357

 

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Since its founding in 1994, Travel Professionals International (TPI) has been the premier provider of outsourced travel solutions to independent travel advisors and agencies. Backed by a head office support team of fifty highly skilled travel professionals, innovative technological solutions, and excellent supplier relationships, hundreds of TPI advisors across Canada are available to provide full-service travel solutions to leisure and corporate travelers. More information is available at www.tpi.ca. TPI – We’ll Take You There

Top TPI Travel Advisors Honoured at TPI Chairman’s Circle Trip

PRESS RELEASE

FOR IMMEDIATE RELEASE

24 APRIL 2018

Top TPI Travel Advisors Honoured at TPI Chairman’s Circle Trip

 

Travel Professionals International (TPI), Canada’s leading network of independent travel advisors and agencies, celebrated the success of its top advisors by hosting them and their guests on The Crystal Esprit Yacht, alongside TPI President, Morris Chia, TPI CEO, Zeina Gedeon, and Marketing Director, Jordana Botting.

 

“The Chairman’s Circle trip is a TPI tradition I very much look forward to, as it is one of the best opportunities for me to connect with our top achievers and recognize their commitment to success” Chia said. “To be able to spend such quality time with TPI’s best of the best – while sailing aboard a yacht in a beautiful part of the world is a treat.”

 

The 7-day ‘West Indies Yachting Explorer’ voyage set sail from St. Martin on April 13, 2018 with ports of call in Moskito Island, Saba, Antigua (where the group was hosted at Sandals Grande Antigua for a special lunch and a day of relaxation), St. Barts, St. Kitts, Tortola and our final leisurely stop in Nevis, where the advisors spent the day at the Four Seasons Resort Nevis.

 

The Crystal Esprit offers an intimate and elegant enclave for up to 62 sophisticated adventurists in all-suite and butler-serviced accommodations. The yacht’s unique size brings guests to the very doorstep of some of the world’s most exclusive shores, allowing for incomparable personalized experiences. The Crystal Esprit is small enough to sail to exotic bucket-list destinations, with a wide range of complimentary excursions and amenities in a very intimate and customized manner. The cuisine is inspired by the flavors of lands explored, delivered through lavish culinary presentations of Michelin-level envy.

 

“We look forward to next year’s Chairman’s Circle trip with a marque event celebrating TPI’s 25th year anniversary” Chia said. “Stay tuned, we will be announcing details of the trip shortly”.

 

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About TPI

 

Since its founding in 1994, Travel Professionals International (TPI) has been the premier provider of outsourced travel solutions to independent travel advisors and agencies. Backed by a head office support team of fifty highly skilled travel professionals, innovative technological solutions, and excellent supplier relationships, hundreds of TPI advisors across Canada are available to provide full-service travel solutions to leisure and corporate travelers. More information is available at www.tpi.ca.

 

TPI is a Virtuoso member (www.virtuoso.com) and is a division of the I.A.S. – Independent Agency Services Corp. group of companies. (www.iascorp.ca)

 

About Crystal Cruises

Celebrating 27 years of excellence, Crystal Cruises is the World’s Most Awarded Luxury Cruise Line, having earned “World’s Best Cruise Ship” in Condé Nast Traveler’s Reader Choice Awards for 24 years; been voted “World’s Best Large Ship Cruise Line” by Travel + Leisure readers for 20 years; and the “Best Luxury Cruise Line” by travel professional organization Virtuoso for three consecutive years (2014, 2015 & 2016).  The readers of Travel + Leisure also voted Crystal River Cruises the “World’s Best River Cruise Line” and Crystal Yacht Expedition Cruises the “World’s Best Small-Ship Cruise Line” in 2017. Crystal is proud to be a platinum partner of ASTA.

Set sail with Viking Cruises

5 Reasons to Book a Viking Ocean Cruise

Ask us to point to the best thing about Viking Ocean Cruises and you might be met with a blank stare. Not because there isn’t anything to recommend the line, though — it’s quite the opposite actually. With Viking, every detail — from the decor and atmosphere to the food and itineraries —is special and it is the experience as a whole that makes these cruises truly remarkable. So we couldn’t possibly choose just one best thing.

If you’ve enjoyed the company’s sister line of river cruises,you are sure to be impressed by their spectacular ocean line. And if you’re new to Viking cruises, well, you’re in for a treat. Here are our top five reasons to book a Viking Ocean Cruise today:

#1: Viking is at the top of its game

Ranked as the World’s Best Ocean Cruise Line by Travel + Leisure for two years in a row (2016 and 2017), Vikingoffers an incredible experience aboard its beautiful vessels. There’s no better time to discover what all the fuss is about. Among the top luxury cruise lines, Viking has the youngest fleet of ocean liners, including two brand-new ships. This means you’ll be sailing on the newest vessels with a company proving to be the very best in its class.

#2: Clean and serene experience

Feeling stressed? Overwhelmed by work? There’s nothing like a quiet vacation to clear the head. Viking offers an exceptionally serene environment aboard its ocean vessels. Uncluttered spaces, light-filled rooms and a decidedly un-mega-cruise-ship feel are the hallmarks of a Viking voyage. The well-designed ships keep to a clean Scandinavian aesthetic and maxes out at just 930 passengers. What a breath of fresh air.

#3: Inspiring itineraries

On a Viking voyage, the itineraries are as important as the onboard experience. Viking is able to take advantage of its smaller-sized ships to bring passengers into ports other cruise ships simply cannot navigate. And being closer to the main destinations — as opposed to out-of-the-way ports — means less hassle and more time to explore.

But beyond just the convenience of the smaller ships, Viking really shines with its port-rich innovative itineraries. The hardest part is deciding which itinerary to head out on first.

 

#4: Immersive Cultural Experiences

 

One of Viking’s stated goals is to provide travellers with an immersive cultural experience in every port — and the company really delivers. Not only does each stop include one free excursion, but Viking likes to curated experiences that give travellers a glimpse into local life and culture. Onboard, passengers have further opportunity to explore the cultures they are visiting through optional lectures, art exhibits, shows and food/wine tastings.

#5: Inclusive Pricing

 Nothing can ruin a vacation vibe faster than having to think about money all the time. On Viking, almost everything is included: from all dining options and wine with meals to shore excursions and unlimited wi-fi. Want to eat dinner in your room? No problem — room service is available free of charge any time of day or night. You can even visit the luxury spa pools (treatments are extra of course) and do your laundry without having to reach for your wallet. Now that’s something to celebrate.

 

TPI Advisor Recognized

From the small city of St. John’s Newfoundland, Lois Barbour has grown a formidable travel agency that is competing with the very best in the world.
When she first decided to purchase a franchise with Travel Professionals International (TPI) in 2005, Lois Barbour still had one foot in her other career — nursing. She soon realized that her knack for planning perfect family vacations was serving her well in her new venture and she was able to step back from nursing to concentrate on growing her St. John’s-based business full-time.
“I retired completely from nursing in 2010 and haven’t looked back,” Barbour said.
Today, her agency, Travel Time TPI, has eight outside agents and an office administrator; and Barbour has proven herself to be one of Canada’s best destination wedding planners and a go-to resource for families looking to plan a stress-free vacation.
“My passion really is helping people — whether that be couples or families — to create incredible travel memories. I know from my own experience when a vacation is planned well and travel is stress-free, that time away together is really invaluable,” Barbour said.
“We started to travel as a family when our daughter was two years old. She is 30 now and along with our two sons who are now in their 20’s, we still look back at those travel memories as some of the best times our family spent together while they were growing up.”
One of Barbour’s favourite travel recommendations is the Sandals and Beaches brand of resorts. For couples, the adult-only Sandals resorts are absolutely perfect, she says, and for families, you really can’t get much better than a Beaches vacations.
“What I love about the brand is that it offers consistency throughout, so you know that you will get high level of customer service in every resort,” she said. “And the food is always amazing.”
Just last week, Barbour’s agency was honoured at the annual Sandals Travel Agency Recognition (STAR) Awards with the ‘Best of the Best’ award — which recognizes excellence in sales and marketing. Barbour was also named once again to the exclusive Chairman’s Royal Club, an honour reserved for the world’s top performing agents and one that she has received each year since the program was implemented in 2011. She is the only agent in Newfoundland to ever receive this honour and one of only three in Canada for 2017.
“There is a direct benefit to our customers when we receive awards such as these,” Barbour said. “Being part of the inner circle allows us to advocate for our clients with the very top people from the Sandals brand. We are asked for ideas to improve the brand and we’ve seen our input make a real difference.” She points to free WiFi that is now offered at Sandals resorts as one idea that she pushed based on feedback from her clients.
“We are very proud of all of our agents who work hard to give their customers the very best service and travel experiences,” said Zeina Gedeon, CEO of Travel Professionals International. “Lois is a wonderful example of the level of excellence our TPI agents provide to their clients all across Canada.”
Barbour is just one of hundreds of independent travel advisors and agencies under the TPI umbrella — a network that supports and encourage each other while growing businesses in their local communities. TPI is the largest host agency in Canada, providing marketing and technology tools for agents to increase revenue while providing superior customer service.
TPI was itself recognized with a ‘Best of the Best’ award, as well as the coveted Top Host Agency in Canada honour at the STAR awards.
“It is great to be part of an organization that stands out from all the noise out there in the travel industry,” Barbour said. “TPI continues to support its agents so that we can do our job well — and that is to support travelers in all their needs.”

 

Set sail with Viking Cruises

5 Reasons to Book a Viking Ocean Cruise

Ask us to point to the best thing about Viking Ocean Cruises and you might be met with a blank stare. Not because there isn’t anything to recommend the line, though — it’s quite the opposite actually. With Viking, every detail — from the decor and atmosphere to the food and itineraries —is special and it is the experience as a whole that makes these cruises truly remarkable. So we couldn’t possibly choose just one best thing.

If you’ve enjoyed the company’s sister line of river cruises,you are sure to be impressed by their spectacular ocean line. And if you’re new to Viking cruises, well, you’re in for a treat. Here are our top five reasons to book a Viking Ocean Cruise today:

#1: Viking is at the top of its game

Ranked as the World’s Best Ocean Cruise Line by Travel + Leisure for two years in a row (2016 and 2017), Vikingoffers an incredible experience aboard its beautiful vessels. There’s no better time to discover what all the fuss is about. Among the top luxury cruise lines, Viking has the youngest fleet of ocean liners, including two brand-new ships. This means you’ll be sailing on the newest vessels with a company proving to be the very best in its class.

#2: Clean and serene experience

Feeling stressed? Overwhelmed by work? There’s nothing like a quiet vacation to clear the head. Viking offers an exceptionally serene environment aboard its ocean vessels. Uncluttered spaces, light-filled rooms and a decidedly un-mega-cruise-ship feel are the hallmarks of a Viking voyage. The well-designed ships keep to a clean Scandinavian aesthetic and maxes out at just 930 passengers. What a breath of fresh air.


#3: Inspiring itineraries

On a Viking voyage, the itineraries are as important as the onboard experience. Viking is able to take advantage of its smaller-sized ships to bring passengers into ports other cruise ships simply cannot navigate. And being closer to the main destinations — as opposed to out-of-the-way ports — means less hassle and more time to explore.

But beyond just the convenience of the smaller ships, Viking really shines with its port-rich innovative itineraries. The hardest part is deciding which itinerary to head out on first.

 

#4: Immersive Cultural Experiences

 

One of Viking’s stated goals is to provide travellers with an immersive cultural experience in every port — and the company really delivers. Not only does each stop include one free excursion, but Viking likes to curated experiences that give travellers a glimpse into local life and culture. Onboard, passengers have further opportunity to explore the cultures they are visiting through optional lectures, art exhibits, shows and food/wine tastings.

 

#5: Inclusive Pricing

Nothing can ruin a vacation vibe faster than having to think about money all the time. On Viking, almost everything is included: from all dining options and wine with meals to shore excursions and unlimited wi-fi. Want to eat dinner in your room? No problem — room service is available free of charge any time of day or night. You can even visit the luxury spa pools (treatments are extra of course) and do your laundry without having to reach for your wallet. Now that’s something to celebrate.

 

TPI Travel Advisor Recognized Internationally

February 06, 2018

Lois Barbour

From the small city of St. John’s Newfoundland, Lois Barbour has grown a formidable travel agency that is competing with the very best in the world. When she first decided to purchase a franchise with Travel Professionals International (TPI) in 2005, Lois Barbour still had one foot in her other career — nursing. She soon realized that her knack for planning perfect family vacations was serving her well in her new venture and she was able to step back from nursing to concentrate on growing her St. John’s-based business full-time.

“I retired completely from nursing in 2010 and haven’t looked back,” Barbour said.

Today, her agency, Travel Time TPI, has eight outside agents and an office administrator; and Barbour has proven herself to be one of Canada’s best destination wedding planners and a go-to resource for families looking to plan a stress-free vacation.

“My passion really is helping people — whether that be couples or families — to create incredible travel memories. I know from my own experience when a vacation is planned well and travel is stress-free, that time away together is really invaluable,” Barbour said. “We started to travel as a family when our daughter was two years old. She is 30 now and along with our two sons who are now in their 20’s, we still look back at those travel memories as some of the best times our family spent together while they were growing up.”

One of Barbour’s favourite travel recommendations is the Sandals and Beaches brand of resorts. For couples, the adult-only Sandals resorts are absolutely perfect, she says, and for families, you really can’t get much better than a Beaches vacations.

“What I love about the brand is that it offers consistency throughout, so you know that you will get high level of customer service in every resort,” she said. “And the food is always amazing.”

Just last week, Barbour’s agency was honoured at the annual Sandals Travel Agency Recognition (STAR) Awards with the ‘Best of the Best’ award — which recognizes excellence in sales and marketing. Barbour was also named once again to the exclusive Chairman’s Royal Club, an honour reserved for the world’s top performing agents and one that she has received each year since the program was implemented in 2011. She is the only agent in Newfoundland to ever receive this honour and one of only three in Canada for 2017.

“There is a direct benefit to our customers when we receive awards such as these,” Barbour said. “Being part of the inner circle allows us to advocate for our clients with the very top people from the Sandals brand. We are asked for ideas to improve the brand and we’ve seen our input make a real difference.” She points to free WiFi that is now offered at Sandals resorts as one idea that she pushed based on feedback from her clients. “We are very proud of all of our agents who work hard to give their customers the very best service and travel experiences,” said Zeina Gedeon, CEO of Travel Professionals International. “Lois is a wonderful example of the level of excellence our TPI agents provide to their clients all across Canada.”

Barbour is just one of hundreds of independent travel advisors and agencies under the TPI umbrella — a network that supports and encourage each other while growing businesses in their local communities. TPI is the largest host agency in Canada, providing marketing and technology tools for agents to increase revenue while providing superior customer service. TPI was itself recognized with a ‘Best of the Best’ award, as well as the coveted Top Host Agency in Canada honour at the STAR awards.

“It is great to be part of an organization that stands out from all the noise out there in the travel industry,” Barbour said. “TPI continues to support its agents so that we can do our job well — and that is to support travelers in all their needs.”

TPI Takes Top Canadian Spot at STAR Awards

January 31, 2018

Travel Professionals International (TPI) was once again named the Top Host Agency in Canada at the 16th annual Sandals Travel Agency Recognition (STAR) Awards held this past weekend at the Beaches Turks & Caicos Resort Villages & Spa.

The STAR awards celebrate excellence in sales and recognize the agencies and individual advisors who utilize innovative selling techniques and employ outstanding marketing initiatives to sell the luxury Sandals and Beaches brand.

In addition to taking the Top Host Agency award, TPI was named a ‘Best of the Best Agency’ thanks to high sales productivity from its independent agents between August 1, 2016, and July 31, 2017.

And the accolades didn’t stop there.

Travel Time TPI (based out of St. John’s Newfoundland) received the ‘Best of the Best Agency’ award for its outstanding sales performance; Western Canada TPI was honoured with the Top Butler Travel Agency award for its high percentage of butler bookings.

Lois Barbour of Travel Time TPI was named once again to the exclusive Chairman’s Royal Club, an honour reserved for the world’s top performing agents and one that she has received each year since the program was implemented in 2011. She is the only agent in Newfoundland to ever receive this honour and one of only three in Canada for 2018.

“Congratulations to all our advisors across Canada for the outstanding job they do each and every day,” said TPI’s CEO Zeina Gedeon, who was on hand to receive the awards on behalf of TPI. “I am constantly amazed at all of the hard work our advisors do to grow their business. They are the backbone of our company and it is a great pleasure to see them succeed. Being recognized with awards such as these truly shows the strength of the TPI organization and the commitment our advisors have to supporting their clients and our preferred partners.”

TPI Takes Top Canadian Spot at STAR Awards

Travel Professionals International (TPI) was once again named the Top Host Agency in Canada at the 16th annual Sandals Travel Agency Recognition (STAR) Awards held this past weekend at the Beaches Turks & Caicos Resort Villages & Spa.

The STAR awards celebrate excellence in sales and recognize the agencies and individual advisors who utilize innovative selling techniques and employ outstanding marketing initiatives to sell the luxury Sandals and Beaches brand.

In addition to taking the Top Host Agency award, TPI was named a ‘Best of the Best Agency’ thanks to high sales productivity from its independent agents between August 1, 2016, and July 31, 2017.

And the accolades didn’t stop there.

Travel Time TPI (based out of St. John’s Newfoundland) received the ‘Best of the Best Agency’ award for its outstanding sales performance; Western Canada TPI was honoured with the Top Butler Travel Agency award for its high percentage of butler bookings.

Lois Barbour of Travel Time TPI was named once again to the exclusive Chairman’s Royal Club, an honour reserved for the world’s top performing agents and one that she has received each year since the program was implemented in 2011. She is the only agent in Newfoundland to ever receive this honour and one of only three in Canada for 2018.

“Congratulations to all our advisors across Canada for the outstanding job they do each and every day,” said TPI’s CEO Zeina Gedeon, who was on hand to receive the awards on behalf of TPI. “I am constantly amazed at all of the hard work our advisors do to grow their business. They are the backbone of our company and it is a great pleasure to see them succeed. Being recognized with awards such as these truly shows the strength of the TPI organization and the commitment our advisors have to supporting their clients and our preferred partners.”

Zeina Gedeon Joins TPI as CEO

 

Travel Professionals International (TPI), a top 10 worldwide Virtuoso member and Canada’s leading network of independent travel advisors and agencies, is pleased to announce that industry veteran Zeina Gedeon has joined the company in the position of Chief Executive Officer, effective immediately, to focus on two key priority areas – growth and innovation.

“Zeina brings an incredible amount of experience to TPI,” said Morris Chia, TPI President. “Through this experience and her relationships, we are perfectly poised for Zeina to take TPI to the next level of growth and innovation.”

Gedeon’s growth priority takes aim at increasing sales and commission revenues for the company in addition to building TPI’s footprint, through acquisition of individual travel advisors, storefronts, and agency groups. Her innovation priority will further develop internal systems such as TPI’s exclusive Lynx platform, building on existing gains the company has made in lead-generation and automated content delivery for its travel advisors.

“Innovation cannot happen without the correct corporate culture, and TPI’s head office team and travel advisors have the incredible passion and knowledge needed to continue to grow and innovate together,” said Gedeon. “I’m excited to contribute to these ongoing efforts started under Morris’ leadership.”

Gedeon brings to TPI over 20 years of experience in the travel industry, including various president and vice president roles at companies such as Air Canada, Air Canada Vacations, and TravelBrands, in addition to her previous experience on TPI’s Corporate Advisory Board.

Gedeon is based between Montreal and Toronto and can be reached at zgedeon@tpi.ca.

Zeina Gedeon Joins TPI as CEO

January 31, 2018

 

Travel Professionals International (TPI), a top 10 worldwide Virtuoso member and Canada’s leading network of independent travel advisors and agencies, is pleased to announce that industry veteran Zeina Gedeon has joined the company in the position of Chief Executive Officer, effective immediately, to focus on two key priority areas – growth and innovation.

“Zeina brings an incredible amount of experience to TPI,” said Morris Chia, TPI President. “Through this experience and her relationships, we are perfectly poised for Zeina to take TPI to the next level of growth and innovation.”

Gedeon’s growth priority takes aim at increasing sales and commission revenues for the company in addition to building TPI’s footprint, through acquisition of individual travel advisors, storefronts, and agency groups. Her innovation priority will further develop internal systems such as TPI’s exclusive Lynx platform, building on existing gains the company has made in lead-generation and automated content delivery for its travel advisors.

“Innovation cannot happen without the correct corporate culture, and TPI’s head office team and travel advisors have the incredible passion and knowledge needed to continue to grow and innovate together,” said Gedeon. “I’m excited to contribute to these ongoing efforts started under Morris’ leadership.”

Gedeon brings to TPI over 20 years of experience in the travel industry, including various president and vice president roles at companies such as Air Canada, Air Canada Vacations, and TravelBrands, in addition to her previous experience on TPI’s Corporate Advisory Board.

Gedeon is based between Montreal and Toronto and can be reached at zgedeon@tpi.ca.